Front Desk Representative at Schulte Boutique + Lifestyle
3 weeks ago
We are seeking a skilled Front Desk Agent to join our team at Schulte Boutique + Lifestyle. As a key member of our hospitality team, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and maintaining a clean and organized front desk area.
Key Responsibilities:
- Greet guests warmly and efficiently, focusing on personal recognition and building rapport.
- Review arrival lists daily and assist in preparing welcome amenities.
- Escort VIPs to their rooms and check them in prior to arrival.
- Answer phone calls promptly and transfer as needed.
- Manage cash handling procedures, including counting the bank at the beginning and end of each shift.
- Maintain a clean and organized front desk area.
- Assist with lobby activation as needed.
- Utilize proper procedures when handling guest PII data.
- Follow check-in and check-out checklists, retrieving necessary identification documents and payment upon arrival.
- Attend to guest needs and inquiries promptly.
Requirements:
- Minimum one year of experience in Front Desk Operations.
- In-depth knowledge of hotel Front Desk operations.
- High school diploma or equivalent.
What We Offer:
- Competitive compensation package.
- Opportunities for career growth and development.
- A dynamic and inclusive work environment.
About Us:
Schulte Boutique + Lifestyle is a division of Schulte Companies, a leading third-party management company with a rich history in the hospitality industry. We operate over 200 locations across 38 states and 3 countries, offering a wide range of reputable brands and unique, independent properties.
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