Nurse Account Manager

2 days ago


Columbus, Ohio, United States Guardian Pharmacy Full time
About Guardian Pharmacy

Guardian Pharmacy is a leading provider of long-term care pharmacy services, dedicated to delivering exceptional care and support to seniors and individuals with complex care needs.

Job Summary

We are seeking a highly skilled and motivated Nurse Account Manager to join our team in Columbus, Ohio. As a key member of our team, you will be responsible for providing clinical assistance, regulatory support, and client staff education to Skilled Nursing and Assisted Living Facilities.

Key Responsibilities
  • Provide training and orientation to customers during facility implementation, including supporting E-MAR when utilized
  • Ensure new service is error-free and transition process is as seamless as possible
  • Develop and maintain Assisted Living Education programs that meet State requirements for training
  • Coordinate and provide Assisted Living Educational training at the pharmacy and on-site at our Assisted Living Facilities as required
  • Assure quality assurance materials reflect facility scope of practice and Guardian standards
  • Work with Operations team to identify areas for improvement, maintaining effective documentation, and resolution
  • During site visits, monitor service level and report service issues
  • Work with Operations team to identify areas of excellence, maintaining documentation to build strong customer and employee relationships
  • Maintain compliance and expertise regarding current health care and pharmacy industry standards of practice, regulations, changes, and clinical skills needed to support customers
  • Monitor quality improvement processes, standards of practice, policy, and procedures (internal and external), and report to management team
  • Assist customers with action plans to minimize risk in facilities
  • Conduct mock surveys or assist customers in other ways as requested for survey process
  • Plan and execute family communication programs in conjunction with marketing team to new or prospective facilities
  • Participate in cycle check-in as needed
  • Facility in-services and clinical education training on site at customer locations
Requirements
  • Nursing Degree (LPN)
  • Active State Nursing license required
What We Offer

At Guardian Pharmacy, we are committed to providing a supportive and inclusive work environment that fosters growth and development. Our employees enjoy a comprehensive benefits package, including competitive pay, 401(k) with up to 3.5% company match, family, health, and insurance benefits, and a generous vacation policy.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced Nurse Account Manager looking for a new challenge, please submit your application today.


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