Nurse Account Manager

3 weeks ago


Columbus, Ohio, United States Remedi SeniorCare Full time
Job Title: Nurse Account Manager

We are seeking a talented Registered Nurse with experience in long-term care to join our team as a Nurse Account Manager.

About Us

At Remedi SeniorCare, we are dedicated to providing exceptional pharmacy services to long-term care facilities. Our innovative facility is equipped with cutting-edge technologies to ensure efficient and accurate service.

What We Offer
  • Flexibility to make your own schedule
  • No working on the weekends
  • Mileage reimbursement
  • Paid Time Off (for full-time employees)
  • Comprehensive Medical, Vision, and Dental Insurance
  • Flexible Spending and Health Saving Accounts
  • Life insurance/Long-and Short-term disability
  • 401K plan
  • Pet Insurance and more
Responsibilities

As a Nurse Account Manager, you will be responsible for customer service activities for a group of client facilities near Grand Rapids and Lansing, Michigan.

  • Visits assigned facilities monthly.
  • Responsible for customer service activities; complaint investigation and resolution in concert with direct supervisor, consultant pharmacist, Quality Department, internal staff, and corporate staff.
  • Completes and submits progress reports promptly.
  • Establishes positive relationships with facility administrator, nursing director, and nurse managers.
  • Informs facilities of new pharmacy procedures, processes, and forms. Distributes new materials as directed.
  • Assists with special projects as assigned.
  • Performs medication storage audits, medication administration audits, Quality Assurance Reviews, and other audits as requested.
  • Assists consultant pharmacist with drug diversion investigations.
  • Assists facilities with the implementation of technology products such as My Remedi, or other programs developed by the pharmacy and made available to its customers.
  • Assists new facilities with transition activities, in-servicing, cart set up, emergency supply set up, etc. as directed.
Requirements
  • Associate or Bachelor's Degree
  • Registered Nurse with experience in Long-term care required
  • Exhibits ability to communicate verbally and in writing with good English language skills
  • Exceptional organizational skills, able to self-direct activities and prioritize responsibilities
  • Ability to teach adults
  • Excellent verbal and written communication skills, good social skills
  • Ability to work under pressure and meet deadlines
  • Valid Driver's License with a good driving record
  • Must maintain ability to travel up to 300 miles per workday sometimes it is more (not the norm)


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