Administrative Coordinator
4 weeks ago
Job Summary: The Administrative Specialist is responsible for providing administrative support to the Provider Supports department. This includes receiving and processing mail, scheduling assessments and monitoring tasks, and maintaining department records. The ideal candidate will have strong organizational skills, attention to detail, and excellent communication skills.
Key Responsibilities:
- Process incoming deliveries and mail
- Schedule assessments and monitoring tasks
- Maintain department records
- Provide administrative support to supervisors
- Monitor assigned systems for compliance and data recording
- Review assessments for clerical errors
- Provide customer service to internal and external stakeholders
- Collaborate with team members to achieve departmental goals
- Stay up-to-date with departmental policies and procedures
- Participate in ongoing training and professional development
- Perform other duties as assigned
- Associate degree in business or related field
- Minimum one year of experience in administrative role
- Minimum one year of experience in customer service role
- Strong communication and organizational skills
- Ability to work collaboratively in a team environment
- Ability to prioritize tasks and manage multiple projects
- Basic computer skills, including Microsoft Office
- Ability to maintain confidentiality and handle sensitive information
- Ability to work in a fast-paced environment and adapt to changing priorities
- One year of experience scheduling for others
- Training and implementation of trauma-informed care, Conscious Discipline, and strengthening families approaches
- Regularly required to stand or sit for prolonged periods of time
- Regularly required to use hands and fingers to handle or feel
- Regularly required to reach with hand and arms
- Occasionally required to lift and/or move up to 50 pounds with assistance
- Telework will require internet speeds of 4Mpbs download/4Mpbs upload and working in the immediate geographical area
- Must have reliable transportation, minimum insurance coverage, and a clean driving record
- Must have reliable mobile phone service for technology compliance requirements
- Specific vision abilities may include close vision and the ability to focus for prolonged periods of time
- Developmentally appropriate interactions with children may be required in the work environment
- Assumes Positive Intent
- Is (Be) Effective
- Chooses Responsibility
- Delivers Excellent Customer Service
- Embraces Fun
- Finds the Solution that Best Helps the Child
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