Patient Services Representative II

3 weeks ago


Los Altos, California, United States Sutter Health Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Services Representative II to join our team at Sutter Health. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a positive experience for our patients and their families.

Key Responsibilities:

  • Greet and check-in patients, verifying their information and scheduling appointments as needed.
  • Update Electronic Health Records (EHR) and maintain accurate and up-to-date patient information.
  • Facilitate intake procedures, including completion of healthcare and insurance forms, and collect payments for services.
  • Communicate effectively with patients, families, and healthcare providers to ensure seamless care coordination.
  • Work collaboratively with the healthcare team to achieve departmental and corporate objectives.

Requirements:

  • High school diploma or equivalent education/experience.
  • 1 year of recent relevant experience in a healthcare setting.
  • Basic knowledge of insurance policies and procedures, as well as patient billing.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.

What We Offer:

  • A competitive hourly rate of $29.46 to $36.81.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

How to Apply:

Qualified applicants should submit their resume and cover letter to [insert contact information].



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