Patient Service Representative II
2 weeks ago
**Job Summary**
Cedars-Sinai is seeking a highly skilled Patient Service Representative II to join our team in the Women's Heart Program at the Smidt Heart Institute. As a key member of our team, you will provide exceptional clerical and administrative support, handling high-volume patient coordination and complex scheduling in our licensed clinics.
**Key Responsibilities**
- Answer and triage calls, directing them to the appropriate individuals or departments.
- Schedule and authorize appointments, surgeries, and ancillary services.
- Perform insurance verification functions and process incoming and outgoing referrals.
- Sort and deposit mail and patient information in compliance with HIPAA rules and regulations.
- Build and maintain physician appointment schedule templates in our scheduling system.
- Submit authorizations and schedule non-invasive testing.
- Assist with all work assignments as needed.
**Requirements**
- High School Diploma or equivalent.
- 2+ years of experience working with insurance companies and obtaining authorizations.
Cedars-Sinai is an EEO employer and does not unlawfully discriminate on the basis of various protected characteristics. We offer a competitive salary and outstanding benefits package.
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