Patient Access Coordinator
7 days ago
Job Summary
The Ohio State University Wexner Medical Center is seeking a highly skilled Patient Access Coordinator to join our team. As a key member of our Revenue Cycle department, you will play a critical role in ensuring the efficient and accurate processing of patient demographic and insurance information.
Key Responsibilities
- Provide exceptional customer service to patients and clinical staff while gathering accurate appointment, demographic, and insurance information.
- Coordinate with physicians and staff to schedule appointments and resolve customer issues in a timely manner.
- Utilize various software packages, including the Electronic Medical Record, scheduling, and registration systems, to ensure seamless communication and data management.
- Collaborate with clinical staff, medical secretaries, and other departments to meet customer and departmental needs.
- Develop and maintain a positive first impression for patients and staff.
Requirements
- High School Diploma or GED.
- Minimum 6 months experience in customer service or a healthcare environment.
- Strong PC knowledge and excellent interpersonal, verbal, and written communication skills.
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