Operational Support Coordinator

2 weeks ago

Spokane, Washington, United States Johnson Controls Full time
Overview

Become an integral part of a forward-thinking team dedicated to crafting impactful solutions that drive progress.

We value diversity and encourage you to bring your unique skills, while we provide an environment conducive to your professional growth and success.

Our commitment is to make a significant impact.

What We Provide:
Competitive compensation package

Paid time off including vacation, holidays, and sick leave

Comprehensive benefits including 401K, health, dental, and vision insurance

Opportunities for on-the-job and cross-training

A supportive and collaborative workplace culture

Commitment to safety through our Zero Harm initiative

Key Responsibilities


The Operational Support Coordinator will oversee the implementation and execution of standardized business support processes that comply with company policies and regulatory requirements.

This role will report directly to the Regional Business Administration Manager.

Daily Duties Include:


- Assisting the Regional Business Operations Manager in the development and execution of standardized business support processes.

- Performing data entry for timesheets in the Time Entry system and submitting manual overrides to Payroll as necessary. Monitoring vacation, sick leave, and floating holiday usage.

- Reviewing the Kronos Exception Report weekly and correcting discrepancies before processing.

- Maintaining electronic records of timesheets on the Area Shared Drive.

- Setting up the correct prevailing wage rates for service requests and projects in the PWS system on a weekly basis.

- Sending Certified Payroll Reports and Statements of Compliance to clients weekly, ensuring proper filing in compliance portals or with state authorities as required.

- Submitting prevailing wage restitution requests to the designated compliance analyst for processing.

- Managing the Accounts Payable invoice queue in Basware Alusta, coordinating purchase order receipts and adjustments for timely invoice processing to meet established KPIs.

- Reviewing ACE Accrued Receipts reports monthly and submitting necessary adjustments for approval.

- Conducting invoice research for monthly supplier statements and responding to inquiries regarding invoices and payments.

- Completing and submitting manual check requests for urgent payments not processed through Basware Alusta.

- Assisting local teams with new supplier setups and managing updates as needed.


- Following established procedures for handling refund checks from suppliers or returned checks to ensure funds are allocated correctly.


- Acting as the primary contact for the Vendor Master Team, Field Subcontractor Team, PBC Invoice Processing Team, and PBC Payments Team.

- Maintaining and replenishing office supplies as necessary.

- Routing incoming calls and distributing mail.

- Performing additional duties as assigned by the Regional Business Administration Manager.

Qualifications

Required:
- High School Diploma

- Exceptional attention to detail and strong organizational abilities.

- Proficiency in MS Excel and Word.

- Ability to manage multiple tasks in a fast-paced, deadline-oriented environment.

- Excellent written and verbal communication skills.

- Strong prioritization and problem-solving capabilities.

- Good research skills and meticulous attention to detail.

Preferred:
- 3-5 years of experience in the construction sector.

- An associate degree or equivalent combination of education and experience.

- 2+ years of experience with prevailing wage regulations in Washington state.

Johnson Controls International plc. is an equal opportunity employer and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability, or any other characteristic protected by law.

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