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Family Support Coordinator
2 months ago
Salary: $28.47 per hour
Excelsior Wellness is a community-focused, non-profit healthcare organization dedicated to providing integrated services that encompass education, behavioral health, primary care, and social support. Our team is committed to fostering inter-professional collaboration, recognizing that each individual is unique and deserving of personalized support in their wellness and recovery journey. We believe that recovery is a continuous process, essential for managing daily challenges and enhancing overall well-being.
The Family Support Coordinator will engage with a diverse, multi-disciplinary team remotely, utilizing digital tools to assist youth and families. This team may consist of behavioral health professionals, peer specialists, and healthcare educators, all working together to empower families. This role is pivotal in creating a collaborative environment that connects various service providers and advocates for the needs of individuals and their families, ensuring they remain together and enhancing their safety and satisfaction.
Key Qualifications:
- High School Diploma is required; a Bachelor's degree in counseling or a related field is preferred.
- Thorough understanding of public systems and the ability to gather and organize resource information across Washington State.
- At least one year of experience working with youth and families.
- Experience in Behavioral Health Case Management is preferred.
- Outstanding communication and interpersonal skills.
- Eligibility for licensure as an agency-affiliated counselor through the Washington State Department of Health.
- Strong multitasking and organizational abilities.
- Capability to thrive in a fast-paced environment while making ethical and safe decisions.
- Ability to manage personal stress and perform essential job functions professionally.
- Reliable internet connection is necessary for this remote position.
- Familiarity with Microsoft Office Suite, including Teams, Word, and Excel, is preferred.
- Must successfully pass a criminal background check.
- Must be at least 21 years of age.
- Possession of a valid state driver's license or state identification.
Core Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
- Actively promotes the VIEW program throughout Washington State, identifying opportunities to enhance outcomes for children and families.
- Collaborates with the VIEW team and community partners to develop a comprehensive plan for long-term support.
- Provides case management and generates appropriate referrals to assist youth and families in achieving their treatment goals, including phone calls, telehealth sessions, meetings, and documentation.
- Facilitates cross-agency communication and planning as necessary.
- Participates in weekly meetings, supervision, and team discussions.
- Completes all required training and demonstrates proficiency in necessary skills.
- Available to assist VIEW and community members during crisis situations.
- Maintains professionalism and unity in communications with clients and their families, ensuring confidentiality at all times.
- Adheres to ethical standards, policies, and procedures of the organization, both in the office and in the community.
- This position description is not exhaustive, and the employee may be assigned other related duties across Excelsior subsidiaries.
Supervisory Responsibilities:
This position does not have direct supervisory responsibilities.
Employee Benefits:
At Excelsior Wellness, we offer a comprehensive benefits package, including:
- Medical, dental, and vision insurance with various employer-covered premium options.
- Retirement plan with employer matching.
- Employer-paid life insurance.
- Generous paid time off (PTO) and 11 paid holidays.
- Access to professional development resources and training platforms.
- Employer-covered licensing fees relevant to your role.
We are committed to providing our employees with the resources they need to thrive both personally and professionally. Our benefits package is designed to support your well-being and career growth.
Excelsior Wellness is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
