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Customer Service Specialist
2 months ago
Position Overview:
The Customer Service Specialist is responsible for managing incoming inquiries from members and providing essential information and services related to the credit union through effective telephone communication.
Key Responsibilities:
- Handle member calls with professionalism and efficiency.
- Utilize Microsoft applications to assist in delivering high-quality service.
- Possess a background in membership services, retail, or financial institutions.
Qualifications:
- Proven experience in a customer service role.
- Strong familiarity with Microsoft Office Suite.
- Experience in a membership, retail, or banking environment is preferred.
