Pediatric Administrative Assistant
7 days ago
Hendersonville Pediatrics is seeking a highly skilled and detail-oriented Medical Secretary to join our team. As a Medical Secretary, you will be the first point of contact for patients, sales representatives, and visitors, providing exceptional customer service and administrative support to our healthcare team.
Key Responsibilities- Administrative Support: Provide day-to-day administrative support to our healthcare team, including answering phones, scheduling appointments, and greeting patients.
- Communication: Communicate effectively with patients, families, and healthcare staff to ensure seamless care coordination.
- Data Entry: Accurately and efficiently enter patient data into our electronic health record system.
- Patient Portal: Ensure patient portal invitations are emailed to parents/patients and process incoming messages and requests.
- Confidentiality: Maintain confidentiality and adhere to all Hendersonville Pediatrics' policies on safety and security.
- Problem Solving: Exercise problem-solving and conflict resolution skills when handling patient complaints.
- Education: High School diploma or equivalent required.
- Experience: Minimum one year of medical secretary/receptionist experience in a healthcare setting.
- Skills: Advanced computer knowledge and skills, excellent customer service and interpersonal communication skills, and ability to work well under pressure.
- Competitive Pay: $18.40 per hour.
- Benefits: 401K with company match, medical insurance, dental insurance, vision insurance, paid life insurance, paid time off, and employee assistance program.
Hendersonville Pediatrics is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity.
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