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Medical Office Coordinator

2 months ago

Palm Bay, Florida, United States Hendersonville Pediatrics Full time
Job Summary

Hendersonville Pediatrics is seeking a highly skilled and detail-oriented Medical Secretary to join our team. As a Medical Secretary, you will be the first point of contact for patients, sales representatives, and visitors, providing exceptional customer service and administrative support to our healthcare team.

Key Responsibilities
  • Administrative Support: Provide day-to-day administrative support to the healthcare team, including answering phones, scheduling appointments, and greeting patients.
  • Communication: Communicate effectively with patients, families, and healthcare staff to ensure seamless care coordination.
  • Data Entry: Accurately and efficiently enter patient data into our electronic health record system.
  • Patient Portal: Ensure patient portal invitations are emailed to parents/patients and process incoming messages and requests.
  • Confidentiality: Maintain confidentiality and adhere to all Hendersonville Pediatrics' policies on safety and security.
  • Problem Solving: Exercise problem-solving and conflict resolution skills when handling patient complaints.
Requirements
  • Education: High School diploma or equivalent required.
  • Experience: Minimum one year of medical secretary/receptionist experience in a healthcare setting.
  • Skills: Advanced computer knowledge and skills, excellent customer service and interpersonal communication skills, and ability to work well under pressure.
Working Conditions

This is a full-time position with a variable schedule, including evenings, weekends, and holidays. The ideal candidate will be able to work independently and as part of a team, with a strong commitment to providing exceptional patient care.