Property Operations Supervisor

2 weeks ago

San Francisco, California, United States Tenderloin Neighborhood Development Full time
Job Overview

Location: Tenderloin Neighborhood Development Corporation

Position Type: Full-Time

Salary: Competitive, based on experience

Shift: Daytime Hours

Summary:
We are seeking a dedicated Property Operations Supervisor to join our team. This role involves supporting the overall management of our residential properties and ensuring that our community is well-maintained and welcoming for all residents.

Key Responsibilities:
  • Assist in the management of property applications and maintain the waitlist in accordance with compliance standards.
  • Collaborate with the marketing team to promote available units while adhering to all regulatory requirements.
  • Engage with tenant services and participate in community events to foster a supportive environment.
  • Respond to tenant inquiries and complaints with professionalism and empathy.
  • Ensure adherence to property rules and regulations, documenting any violations as necessary.
  • Oversee the security of the building, responding to emergencies and unusual circumstances.
  • Manage resident certifications and assist with move-in and move-out processes.
  • Handle rent collection and maintain accurate financial records.
  • Supervise front desk staff, including recruitment, training, and performance evaluations.
  • Maintain an organized and efficient office environment, ensuring all administrative tasks are completed timely.

Qualifications:
  • Strong interpersonal skills and the ability to work with a diverse population.
  • Proficient in Microsoft Office Suite and property management software.
  • Experience in property management or a related field is preferred.
  • Ability to handle conflict resolution and crisis situations effectively.

Preferred Qualifications:
  • Experience in affordable housing management.
  • Knowledge of HUD regulations and housing assistance programs.
  • Proficiency in a second language is a plus.

Equal Opportunity Employer:
Tenderloin Neighborhood Development Corporation is committed to diversity and inclusion in the workplace.

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