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Maintenance Supervisor

2 months ago

San Jose, California, United States Avenue5 Residential Full time
About the Maintenance Supervisor Position at Avenue5 Residential

We are seeking a highly skilled and experienced Maintenance Supervisor to join our team at Avenue5 Residential. As a key member of our property operations team, you will be responsible for ensuring the day-to-day maintenance operations and physical upkeep of our assigned properties are conducted in a safe and efficient manner.

Key Responsibilities:
  • Oversee and manage the maintenance team to ensure daily maintenance tasks, such as service requests and unit make-ready standards, are met.
  • Review and track progress of service requests and identify chronic maintenance issues.
  • Respond to maintenance-related issues in a timely manner, maintaining a professional demeanor.
  • Perform various maintenance functions, including repairs to electrical, plumbing, appliances, flooring, carpentry, HVAC, and grounds maintenance.
  • Conduct daily inspections of property grounds, buildings, and common area amenities to maintain safety and cleanliness standards.
  • Oversee and assist with management of property emergencies, such as snow and other inclement weather emergencies, fires, and floods.
  • Promptly communicate with maintenance supervisor and property manager concerning all maintenance issues at the property.
  • Observe and promote safety and risk management in accordance with local, federal, state, and company rules and regulations.
  • Help monitor response times for emergency on-call/after-hours maintenance assignments and address issues as needed.
  • Participate in on-call rotation as necessary.
  • Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal, and interact courteously and professionally with current and potential residents at all times.
  • Foster a positive, active, and collaborative relationship with residents, other properties, and associated agencies.
  • Conduct pre-move in and post-move out apartment inspections and ensure timely completion of quality unit turns.
  • Act as mentor to maintenance team.
  • Maintain a professional demeanor and appearance at all times, promoting the same to the entire team.
  • Responsible for the administration of the company risk management program.
  • Complete special projects as assigned by maintenance supervisor and/or property manager.
Requirements:
  • High school diploma or equivalent required.
  • At least three years of experience in the property management industry required.
  • At least two years of experience in a supervisor role in the property management industry preferred.
  • Experience with HUD, Bond, or Tax Credit multi-family assets and annual inspection process.
  • General maintenance and carpentry skills.
  • Ability to read, write, and understand English.
  • Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system.
  • Excellent customer service and interpersonal skills with the ability to relate to others.
  • Strong organizational and time-management skills.
  • Ability to multi-task.
  • Ability to perform basic mathematical functions.
  • Ability to cope with and defuse situations involving angry or difficult people.
  • Ability to maintain confidentiality.
  • Must maintain professional appearance and comply with prescribed uniform policy.
  • Must maintain a valid driver's license, clean driving record, and current auto insurance.
  • Must comply with all safety requirements.
Our Core Beliefs:
  • Put people and partnerships first.
  • Empower associates.
  • Focus on solutions.
  • Champion ideas that accelerate success.
  • Deliver proof over promises.
About Avenue5 Residential:

Avenue5 Residential is a fast-growing property management company with new opportunities popping up daily. We are committed to providing our residents with a safe, clean, and well-maintained living environment. We are seeking a highly skilled and experienced Maintenance Supervisor to join our team and contribute to our mission of delivering exceptional service to our residents.