Senior Employee Relations Specialist

4 days ago


Tampa, Florida, United States US Tech Solutions Full time

About the Role:

We are seeking a highly skilled Senior Employee Relations Specialist to join our team at US Tech Solutions. As a key member of our HR department, you will be responsible for managing Employee Relations and Labor Relations cases for designated workforce groups and providing guidance to management on complex employment policy interpretation, workforce grievances, and discipline.

Key Responsibilities:

  • Investigate and resolve employee relations and labor relations cases in a fair and timely manner
  • Provide guidance to management on employment policy interpretation, workforce grievances, and discipline
  • Develop and manage investigation plans to ensure accurate and thorough investigations
  • Identify relevant policies, agreements, and practices to determine whether violations occurred
  • Assist with the development of performance improvement plans and corrective action steps
  • Deliver employee relations training to management and employees
  • Support acquisitions and divestitures initiatives, job eliminations, and other HR projects
  • Communicate effectively with customers, team members, and management to develop credibility and trust relationships
  • Investigate issue areas and determine methods of mitigation to resolve problems within acceptable time frames
  • Comply with documentation and retention guidelines

Requirements:

  • Minimum 6 years' experience in HR with a concentration of 2 years' experience in Employee or Labor Relations
  • Knowledge of U.S., Puerto Rico, or Canadian employment law
  • Demonstrated customer orientation and excellent customer service skills
  • Strong organization skills, attention to detail, and follow-through to resolve outstanding issues
  • Strong written and verbal communication skills
  • Discretion, professionalism, confidentiality, and judgment
  • Excellent telephone manner with clear, concise, and professional communication skills
  • Ability to accurately collect information to understand and assess clients' needs and situations

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. We are an equal opportunity employer and welcome applications from diverse candidates.



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