Employee Relations Specialist

2 weeks ago

Tampa, Florida, United States Quest Diagnostics Full time
{"Responsibilities": "Key Responsibilities
  • Provide coaching, expertise, and consultation to internal customers on behavior modification, conflict resolution, and disciplinary issues, ensuring alignment with company values, policies, and procedures.
  • Investigate and resolve workplace issues, including discrimination, harassment, and workplace violence, as well as employee performance matters.
  • Partner with other departments to maintain a safe work environment, consistent with company policy and state/federal regulations, and provide support for corrective action to eliminate or minimize potential hazards.
  • Advise managers and supervisors on performance evaluations, feedback, and recognition techniques, and establishment of measurements and standards.
  • Assist in developing and implementing employee performance improvement plans, ensuring alignment with organizational goals and overall adequacy and quality of those plans.
  • Provide guidance on federal and state employment laws, ensuring legal compliance, and facilitate communication between employees, management, and other HR functions as appropriate.
  • Assemble and review records, reports, and documentation to conduct thorough investigations and establish the merits of a case, maintaining complete and thorough documentation per established protocols.
  • Maintain current knowledge of policies, guidelines, and employment laws across all regions and functions.
  • May assist in researching, compiling documentation, and developing responses for litigation or EEOC charges.
  • Assist managers and supervisors in assessing requests for ADA accommodations not associated with approved leaves of absence.
  • Work collaboratively with HR Business Partners and other HR functional areas to resolve more complex complaints or issues.
  • Maintain confidentiality of information, protect company assets, report non-compliance, and adhere to all applicable federal, state, and local laws and regulations, and company policies and procedures.
", "Qualifications": "Requirements
  • 3-5 years of Employee Relations experience, including familiarity with applicable state and federal regulations.
  • Familiarity with HR systems, such as HRIS, HR Reporting, Case Management, etc.
  • Possess thorough knowledge of Human Resources philosophies, principles, and practices.
  • Union avoidance.
", "Skills": "Key Skills
  • Ability to research information and analyze data to arrive at valid conclusions, recommendations, and plans of action, exercising considerable judgment and discretion.
  • Ability to investigate and resolve employee issues of moderate complexity effectively and thoroughly.
  • Ability to prepare comprehensive reports and represent ideas clearly and concisely, both orally and in writing.
  • Excellent interpersonal, verbal, and written communication skills.
  • Excellent attention to detail, problem-solving, organizational, and prioritization skills.
  • Ability to deal with people in a manner that shows sensitivity, tact, and professionalism.
  • Ability to prioritize, problem-solve, and apply critical thinking skills.
  • Ability to effectively interact with a diverse population at all levels within the organization.
  • Ability to maintain composure in stressful situations.
  • Ability to influence stakeholders at different levels in the organization.
  • Proficiency with Microsoft Office products (Excel, Word, PowerPoint).
  • Customer Focus.
  • Decision Quality.
  • Action-Oriented.
  • Conflict Management.
  • Managerial Courage.
  • Listening.
  • Problem Solving.
  • Priority Setting.
  • Organizing.
  • Business Acumen.
", "Education": "Education

Bachelor's Degree.

", "Company": "Quest Diagnostics"}

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