Luxury Sales Professional
5 days ago
We are seeking a highly skilled Luxury Sales Consultant to join our team at Blue Nile in Dallas, TX.
About the Role:
As a Luxury Sales Consultant, you will be responsible for providing exceptional customer service and educating customers about fine jewelry purchases. You will communicate the Blue Nile difference, instilling trust and confidence in our brand, and demonstrate exceptional customer service and continually develop your product knowledge to educate customers.
Key Responsibilities:
- Communicate accurate information and set clear expectations for customers, ensuring an on-brand Blue Nile experience
- Proactively follow up on all internal and external communications while maintaining Blue Nile service standards
- Effectively resolve complex customer service challenges, finding solutions which exceed customer expectations
- Help create and maintain a service culture focused on the customer, enhance the buying experience and build relationships that lead to long term business growth
- Continuously maintain excellent attendance and punctuality
- Consistently achieve or exceed company sales and service goals
Requirements:
Previous retail sales or customer service experience required. High School Diploma or GED, jewelry experience a plus but not required. Excellent interpersonal, creative problem solving, organizational and time management skills. Excellent listening, written and verbal communication skills. Strong attention to detail and high integrity. Ability to work within deadlines in a fast-paced environment. Strong computer, typing/keyboarding, and data entry skills; aptitude to effectively and efficiently navigate through all computer systems. Ability to stand for extended periods of time. Flexibility and willingness to adjust to scheduling needs, particularly during retail peak seasons. Authorized to work in the U.S.
Benefits:
The hourly pay range for this job is $18.58 - $26.94. Base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills & experience, among other factors. Regular positions are eligible for discretionary bonus. Blue Nile offers medical, vision, dental coverage and 401(k) employer match amongst other benefits for eligible positions.
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