Luxury Client Relationship Manager
5 days ago
Nuovo Photography is a pioneering studio that combines artistry and innovation to deliver exceptional experiences for our discerning clients. Our team thrives on creativity and a passion for delivering personalized service that exceeds expectations.
Key Responsibilities:- Client Engagement and Relationship Building: Foster strong, trust-based relationships with clients through tailored interactions, understanding their unique preferences and expectations.
- Exclusive Service Delivery: Provide a bespoke experience to Nuovo clients, offering private consultations, customized photography sessions, and expert guidance on our studio offerings.
- Client Experience Enhancement: Anticipate and exceed the evolving needs of clients, proactively offering innovative solutions and upscale experiences to elevate their photography studio experience.
- Upselling and Revenue Generation: Identify opportunities for upselling additional photography services, products, or packages to clients, maximizing revenue and profitability for the studio.
- Client Loyalty: Continuously assess client satisfaction and feedback, seeking opportunities for improvement and refinement of services to enhance the overall luxury client experience.
- Qualifications: Proven experience (3+ years) in luxury client relationship management, preferably within the sales, hospitality, or luxury retail industry.
- Skills: Exceptional interpersonal and communication skills, with the ability to build rapport and establish trust with clientele. Strong sales acumen and negotiation skills, with a track record of driving revenue growth and achieving sales targets.
- Education: Bachelor's degree in a related field or equivalent experience.
- Competitive Compensation: Competitive commission-based salary, with the opportunity to earn 100k to 150k+.
- Complimentary Services: Complimentary Nuovo shoot and beauty services.
- Full-Time Benefits: Complete Group Insurance Benefits Package, including life, dental, disability, and spousal benefits.
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