Customer Service Team Lead
6 days ago
We are seeking a highly motivated and experienced Customer Service Team Lead to join our team at Whole Foods Market. As a key member of our operations team, you will play a vital role in ensuring exceptional customer experiences and driving business results.
About the Role:- Deliver outstanding customer service, leading by example and holding all team members accountable for meeting high standards.
- Establish clear expectations for balancing in-store customer service with online order completion tasks, ensuring seamless execution.
- Monitor customer flow, assign tasks, and make informed decisions to optimize performance.
- Stay ahead of the competition by staying up-to-date on industry trends and best practices.
- Lead daily operations, including managing capacity, labor utilization, and cash management.
- Maintain high levels of customer satisfaction through effective issue resolution and proactive communication.
- Collaborate with departmental leaders, store leadership, and external partners to drive process improvements and achieve business objectives.
- Develop and implement training programs to enhance team member skills and knowledge.
- 12+ months of retail experience, preferably in customer-facing roles.
- Excellent interpersonal, motivational, and team-building skills, with the ability to communicate effectively at all levels.
- Ability to lift 50 lbs., stand/walk for extended periods, and work in a fast-paced environment.
- A competitive salary range of $20.50-$31.50 per hour, commensurate with experience.
- A comprehensive benefits package, including health insurance, retirement plan benefits, and paid time off.
- The opportunity to work with a dynamic and supportive team, dedicated to excellence and innovation.
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San Francisco, California, United States Veloklub Full timeAbout VeloklubWe are a dynamic cycling company looking for an experienced Customer Service Team Lead to join our team. This is a contract position, and the ideal candidate will have a strong passion for cycling.Job Description:Respond promptly and professionally to customer inquiries via phone, email, and chat.Provide accurate product information, technical...
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Customer Service Team Lead
7 days ago
San Diego, California, United States O'Reilly Auto Parts Full time**Retail Service Specialist Job Description:**O'Reilly Auto Parts is a dynamic company with a proven track record of growth and stability. We believe in promoting from within and offer opportunities for career growth.**Salary:** The estimated salary range for this position is $16.85 - $22.00 per hour, based on experience and qualifications.**Job...
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Strategic Customer Service Platform Lead
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San Francisco, California, United States GEICO Full timeCustomer Service Platform EvolutionGEICO seeks a seasoned Senior Product Manager to spearhead the development of our customer service platform, leveraging Amazon Connect. This dynamic role combines technical expertise, business acumen, and innovative leadership to drive strategic alignment and tangible value.Key ResponsibilitiesStrategic PartnershipForge...
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Customer Experience Team Lead
1 week ago
San Francisco, California, United States Michaels Full timeOverviewMichaels is a leading creative destination in North America, operating over 1,300 stores in 49 states and Canada. As a Customer Experience Team Lead at Michaels, you will play a key role in delivering exceptional customer service and driving business results.
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Customer Service Team Leader
5 days ago
San Francisco, California, United States Goodwill of Central & Northern Arizona Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Service Team Leader to join our team in San Tan Valley, Arizona. As a key member of our retail operations team, you will be responsible for overseeing the daily activities of our sales floor and ensuring that our customers receive exceptional service.
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Technical Support Services Team Lead
1 week ago
San Francisco, California, United States University of California , San Francisco Full timeJob Overview:A visionary leadership opportunity has emerged at the University of California, San Francisco (UCSF), seeking an accomplished Technical Support Services Team Lead to spearhead our IT department. As a key member of our Infrastructure Services team, you will oversee the strategic direction and operational excellence of our technical support...
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Installation Team Lead
1 week ago
San Francisco, California, United States EV Group, Inc. Full timeJob SummaryWe are seeking an experienced Installation Team Lead to join our team at EV Group, Inc. as a key member responsible for leading equipment installations and upgrades at customer sites.Responsibilities:Leads all equipment installations and upgrades, ensuring timely completion and high-quality results.Serves as the primary point of contact for Site...
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San Francisco, California, United States AO Globe Life - Massoud Vaziri Full timeJob OverviewWe are seeking a skilled Remote Entry-Level Manager to lead our customer service team in a collaborative virtual setting. This role offers mentorship from our experienced leaders and opportunities for growth into leadership positions.
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Customer Service Team Lead
1 week ago
San Jose, California, United States Baskin Robbins Full timeJob OverviewWe are seeking a Customer Service Team Lead to oversee and coordinate the activities of our Baskin Robbins store. This individual will be responsible for supporting the General Manager and Owner, with a focus on managing Closing Shifts and Third Party Delivery.
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Customer Service Team Member
1 week ago
San Francisco, California, United States Hassan & Sons Inc Full timeJob OverviewHassan & Sons Inc is a leading energy company seeking a skilled Customer Service Representative to join our team in the graveyard shift.CompensationThe estimated salary for this role is $45,000 per year, based on industry standards and regional market rates.Key ResponsibilitiesProvide exceptional customer service to clients via phone, email, or...
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Customer Service Lead
1 week ago
San Luis Obispo, California, United States Rite Aid Full timeRite Aid is committed to improving health and wellness in our community.We are seeking a highly motivated Customer Service Lead to join our team. As a Customer Service Lead, you will supervise Store Associates while assisting with daily store operations. Your primary purpose is to provide direction where needed and be an ongoing example of superior customer...
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Customer Service Lead
4 weeks ago
San Jose, California, United States Whole Foods Market IP. L.P. Full timeJob OverviewWe are seeking a skilled Customer Service Lead to join our team at Whole Foods Market. As a key member of our store leadership, you will be responsible for driving exceptional customer experiences and ensuring seamless execution of online orders.Salary Range: $18.50 - $30.20 HourlyKey ResponsibilitiesDeliver outstanding customer service and hold...
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Security Team Lead
1 week ago
San Francisco, California, United States Live Nation Entertainment Full timeOverviewLive Nation Entertainment, a leading live entertainment and eCommerce company, seeks a skilled Security Team Lead to oversee the safety and security of our venues.Job DescriptionThe Security Team Lead will be responsible for supervising security staff, implementing security plans, and ensuring a safe and enjoyable experience for guests. Key...
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Customer Service Ambassador
7 days ago
San Francisco, California, United States Whole Foods Market IP. L.P. Full timeJob Summary:We are seeking an experienced Customer Service Ambassador to join our team at Whole Foods Market. This role involves leading the Customer Service & E-Commerce programs, driving safety and quality of outbound online orders, and ensuring excellent customer experience.Key Responsibilities:Delivering Exceptional Customer Experience: Hold all Team...
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Automotive Service Team Lead
1 week ago
San Bernardino, California, United States IWC Motorsports Tire Pros and Automotive Full timeJob OverviewTire Pros is seeking an experienced Automotive Service Team Lead to join our team. As a key member of our service department, you will be responsible for leading a team of technicians and ensuring that customers receive exceptional service.
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Software Engineering Team Lead
1 week ago
San Francisco, California, United States salesforce Full timeAbout the RoleWe are seeking a highly skilled Software Engineering Team Lead to join our team at Salesforce in San Francisco, CA.Key ResponsibilitiesCollaborate with product owners, other developers, and management to design and develop high-quality software.Lead the design and architecture of highly reliable and scalable products.Mentor other software...
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Customer Success Lead
1 week ago
San Francisco, California, United States Cloudflare Inc Full timeAbout the RoleAs a Customer Success Lead at Cloudflare Inc, you will be responsible for managing and growing our customer base in the Greater China region. You will be a trusted advisor to our customers and will work closely with them to ensure they are fully leveraging the capabilities of our platform and achieving their business objectives. Estimated...
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Customer Service Representative
7 days ago
San Francisco, California, United States AAA Northern California, Nevada & Utah Full timeKey Responsibilities:• Performs customer interactions that include member services and product sales.Job Requirements:• Must be knowledgeable and proficient with AAA products and services.• Adheres to branch operations in accordance with standard operating procedures.About AAA Northern California, Nevada & Utah:AAA Northern California, Nevada & Utah is...
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Client Service Team Lead
2 weeks ago
San Anselmo, California, United States Westamerica Bancorporation Full timeJob OverviewWe are seeking an experienced Client Service Team Lead to join our team at Westamerica Bancorporation. The successful candidate will be responsible for leading a team of operational staff, providing quality service to customers, and promoting sales of all Bank services.About the RoleThis is a full-time position with a salary range of $60,000 -...
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Customer Service Representative
1 week ago
San Francisco, California, United States AIDS Healthcare Foundation Full timeAt AIDS Healthcare Foundation, we are committed to providing exceptional customer service to our clients. As a Customer Service Representative, you will play a vital role in ensuring that our clients receive the best possible experience when interacting with our organization.About the Role:We are seeking a highly motivated and customer-focused individual to...