Installation Team Lead
1 week ago
We are seeking an experienced Installation Team Lead to join our team at EV Group, Inc. as a key member responsible for leading equipment installations and upgrades at customer sites.
Responsibilities:- Leads all equipment installations and upgrades, ensuring timely completion and high-quality results.
- Serves as the primary point of contact for Site Coordinators, Project Managers, and Customer Equipment Tool Owners, providing status updates and daily reports.
- Develops and implements resource plans in coordination with Project and HQ Customer Support Management departments.
- Maintains strong communication with Project Managers, escalating issues promptly, especially regarding on-site employees, to the Installation & Support Manager.
- Continuously improves installation processes and scheduling, collecting data, evaluating, and communicating improvements to relevant areas.
- Able to perform tasks with limited supervision, mentors, and provides technical assistance and training to onsite Field Service Engineers.
- Creates and updates documentation for installation work and tasks.
- Responsible for maintaining check-out, check-in, and calibration of specialty install tools and equipment.
- Provides professional service to customers, striving for complete customer satisfaction.
- Bachelor's degree (or associate degree) and at least two years of experience on EVG equipment or up to 6-10 years of installing/repairing semiconductor/electronic production equipment.
- Advanced electromechanical troubleshooting skills.
- Knowledge of quality improvement process methods and terminology.
- Ability to identify and solve advanced process-related system problems.
- Excellent communication and professional conduct skills.
- Proficient in PC skills.
The estimated salary for this position is $85,000 - $110,000 per year, depending on location and experience.
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