Hotel Front Desk Training Specialist

2 days ago


Panama City Beach, Florida, United States By the Sea Resorts Full time

Job Summary

By the Sea Resorts is seeking an experienced Front Desk Trainer to join our team in Panama City Beach, Florida. As a Hotel Front Desk Trainer, you will play a vital role in ensuring that our front desk staff is well-trained and equipped with the necessary skills to provide exceptional customer service.

Responsibilities

  • Develop and deliver comprehensive training programs for front desk staff to enhance their knowledge and skills.
  • Create training materials, including presentations, manuals, and job aids, to support the training process.
  • Conduct training sessions to educate employees on company standards, policies, and procedures.
  • Evaluate the performance of front desk employees through assessments and performance reviews.
  • Provide ongoing coaching and support to ensure continuous improvement in customer service.

Requirements

  • Previous experience working at the front desk of a hotel.
  • Excellent communication and presentation skills.
  • Strong knowledge of hotel operations and customer service principles.
  • Ability to effectively train and motivate employees.
  • Attention to detail and ability to handle multiple tasks simultaneously.

Benefits

  • Competitive compensation based on experience.
  • Opportunity to work in a beautiful location - Panama City Beach, Florida.
  • Professional development and growth opportunities.
  • Health and wellness benefits.
  • Employee discounts on hotel stays.

About By the Sea Resorts

By the Sea Resorts is a leading hotel chain that offers luxurious accommodations and exceptional customer service. With locations in beautiful beachfront destinations, we strive to provide our guests with unforgettable experiences. We value our employees and believe in creating a positive and inclusive work environment.



  • Panama City Beach, Florida, United States By the Sea Resorts Full time

    By the Sea Resorts is seeking a highly skilled Hotel Front Desk Trainer to join our team in Panama City Beach, Florida.As a Hotel Front Desk Trainer, you will play a vital role in ensuring that our front desk staff is well-trained and equipped with the necessary skills to provide exceptional customer service.Responsibilities:Develop and deliver comprehensive...


  • Miami Beach, Florida, United States Loews Hotels & Co, Miami Beach Full time

    Job Title: Hotel Front Desk ManagerJob Summary:We are seeking a highly skilled and experienced Hotel Front Desk Manager to join our team at Loews Hotels & Co, Miami Beach. As a key member of our front office team, you will be responsible for overseeing the registration and account settlement of hotel guests, ensuring a seamless and efficient experience for...

  • Front Desk Associate

    3 weeks ago


    Vero Beach, Florida, United States Kimpton Hotel Full time

    Role SummaryThe Guest Service Agent is a key member of our hotel team, responsible for providing exceptional service to our guests. This role involves managing the front desk, handling guest inquiries, and ensuring a seamless check-in and check-out experience.Key ResponsibilitiesRegistration and check-out of hotel guestsPBX operations, mail and message...

  • Hotel Night Auditor

    4 weeks ago


    Panama City Beach, Florida, United States Sugar Sands Beachfront Hotel Full time

    Night Auditor Job DescriptionThe Night Auditor is a crucial member of our hotel's finance team, responsible for ensuring the accuracy and integrity of our financial records. This role requires a high degree of attention to detail, strong analytical skills, and the ability to work independently under pressure.Key Responsibilities:Balance the hotel's accounts...

  • Front Desk Associate

    3 weeks ago


    Panama City Beach, Florida, United States Tru by Hilton Full time

    Job SummaryThe Front Desk Clerk is responsible for providing exceptional customer service to guests, ensuring a positive experience throughout their stay. Key responsibilities include greeting and welcoming guests, checking them in and out, and providing information about the hotel and surrounding area.ResponsibilitiesGreet and welcome guests in a friendly...


  • Daytona Beach, Florida, United States Shaner Hotel Group Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Fairfield Inn Daytona Beach. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling check-ins and check-outs, and ensuring a seamless experience for our guests.Key ResponsibilitiesProvide exceptional guest...


  • Miami Beach, Florida, United States 1 Hotel South Beach Full time

    At 1 Hotel South Beach, we are seeking a highly skilled and dedicated Front Desk Agent to join our team. As a key member of our front-of-house staff, you will be the first point of contact for our guests, providing them with exceptional service and ensuring a seamless experience from arrival to departure.About the RoleThis is an exciting opportunity to work...


  • Daytona Beach, Florida, United States Shaner Hotel Group Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Shaner Hotel Group. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling guest complaints, and ensuring a seamless check-in and check-out experience for our guests.Key ResponsibilitiesProvide exceptional guest...

  • Front Desk Associate

    3 weeks ago


    Panama City Beach, Florida, United States Chateau Beachfront Resort, BW Signature Collection Full time

    Front Desk Clerk Job DescriptionAt Chateau Beachfront Resort, BW Signature Collection, we are seeking a highly skilled and customer-focused Front Desk Clerk to join our team. As a Front Desk Clerk, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Greeting and...


  • Panama City Beach, Florida, United States Home2 Suites Panama City Beach Full time

    Front Desk AgentAbout the Role:We are seeking a friendly and efficient Front Desk Agent to join our team at Home2 Suites Panama City Beach. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing a warm and welcoming experience.Responsibilities:Ensure a smooth and efficient check-in and check-out...


  • Panama City, Florida, United States Hampton Inn Panama City Beach Full time

    Front Desk Agent Job DescriptionAt Hampton Inn Panama City Beach, we're looking for a skilled Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience from check-in to check-out.Responsibilities:Ensure a smooth and efficient check-in and check-out process for...


  • Panama City Beach, Florida, United States Highgate Hotels Full time

    Unlock Your Potential with Highgate HotelsAt Highgate Hotels, we're driven by an innovative and entrepreneurial spirit. Our culture is built on teamwork, collaboration, and a passion for delivering exceptional guest experiences.About the RoleWe're seeking a skilled and friendly Front Desk Agent to join our team at Home2 Suites Panama City Beach, FL. As a...


  • Panama City Beach, Florida, United States Krishna Ventures LLC Full time

    Job Title: Front Desk AgentJob Summary:We are seeking an energetic and friendly Front Desk Agent to join our team at The Sleep Inn & Suites & Wingate by Wyndham. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is comfortable and enjoyable.Key Responsibilities:Guest...


  • Panama City, Florida, United States Hampton Inn Panama City Beach Full time

    Job SummaryWe are seeking a skilled Front Desk Agent to join our team at Hampton Inn Panama City Beach. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing a warm and welcoming experience.Key ResponsibilitiesEnsure a smooth and efficient check-in and check-out process for all guests.Handle guest...


  • Jacksonville Beach, Florida, United States Casa Marina Hotel & Restaurant Inc Full time

    Casa Marina Hotel & Restaurant Inc is seeking a Front Desk Receptionist to provide exceptional customer service and create a memorable experience for our guests.Responsibilities include:Welcoming and checking in guestsProviding recommendations for local eateries and eventsResponding to guest inquiries and resolving issuesMaintaining a clean and organized...

  • Front Desk Agent

    3 weeks ago


    Panama City Beach, Florida, United States Aimbridge Hospitality Full time

    Job Summary:As a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience. Your warm and welcoming demeanor will make a lasting impression on our guests, and your attention to detail will ensure that every aspect of their stay is taken care of.Key...


  • Daytona Beach, Florida, United States Shaner Hotel Group Full time

    Job Summary:As a Front Desk Agent with Shaner Hotel Group, you will be responsible for providing exceptional guest services, ensuring a seamless check-in and check-out experience, and maintaining a high level of customer satisfaction.Key Responsibilities:Process all check-ins and check-outs according to established hotel requirements.Handle guest complaints...


  • Panama City Beach, Florida, United States One and Only Fitness Consulting Full time

    Job OverviewWe are seeking a highly motivated and results-driven Front Desk Manager to join our team at Sequence Fitness in Panama City Beach, FL.As the Front Desk Manager, you will be responsible for overseeing the front desk operations, providing exceptional customer service, and leading a team of front desk staff.Key Responsibilities:Lead and manage the...


  • Miami Beach, Florida, United States 1 Hotel South Beach Full time

    Grow with 1 Hotel South BeachWe are seeking a highly skilled and enthusiastic Front Desk Agent to join our team at 1 Hotel South Beach. As a key member of our front-of-house staff, you will be the first point of contact for our guests and will play a vital role in ensuring their stay with us is relaxing and effortless.The ideal candidate will have a passion...


  • Panama City Beach, Florida, United States Home2 Suites Panama City Beach Full time

    OverviewHome2 Suites Panama City Beach is seeking a skilled Front Desk Agent to provide exceptional guest experiences. As a key member of our team, you will be the first point of contact for our guests, setting the tone for their stay.ResponsibilitiesEnsure seamless check-in and check-out experiences for our guests.Handle requests and inquiries in a...