Hotel Front Desk Trainer Professional

3 weeks ago


Panama City Beach, Florida, United States By the Sea Resorts Full time

We are seeking a skilled Hotel Front Desk Trainer to join our team at By the Sea Resorts in Panama City Beach, Florida. This role is responsible for developing and delivering comprehensive training programs for front desk staff, ensuring they have the necessary skills to provide exceptional customer service.

The estimated salary for this position is $45,000 - $60,000 per year, depending on experience.

About the Job:

  • Develop and deliver training programs to educate employees on company standards, policies, and procedures.
  • Create training materials, including presentations, manuals, and job aids.
  • Conduct evaluations and performance reviews to assess employee knowledge and skills.
  • Provide ongoing coaching and support to ensure continuous improvement in customer service.

Requirements:

  • Previous experience working at the front desk of a hotel.
  • Excellent communication and presentation skills.
  • Strong knowledge of hotel operations and customer service principles.
  • Ability to effectively train and motivate employees.
  • Attention to detail and ability to handle multiple tasks simultaneously.

Benefits:

  • Competitive compensation based upon experience.
  • Opportunity to work in a beautiful location - Panama City Beach, Florida.
  • Professional development and growth opportunities.
  • Health and wellness benefits.
  • Employee discounts on hotel stays.

About Us:



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