Front Desk Operations Specialist

3 days ago


Panama City Beach, Florida, United States Navy Exchange Full time
Front Desk Operations Specialist

Estimated Salary: $45,000 - $65,000 per year.

This role is perfect for those who thrive in fast-paced environments and have excellent communication skills. As a Front Desk Operations Specialist, you will be responsible for managing the front desk, handling guest requests, and maintaining accurate records.

Key Responsibilities:

  1. Provide exceptional customer service to guests, addressing their queries and concerns in a professional and courteous manner.
  2. Operate the property management system, retrieving guest information, and making changes as requested.
  3. Process guest payments, issue room keys, and maintain accurate records of occupied rooms and guest accounts.
  4. Maintain a clean and organized work environment, adhering to health and safety standards.
  5. Collaborate with other departments to resolve guest issues and provide seamless service.

Qualifications:

  • One year of progressively responsible experience in a related field, or equivalent combination of education and experience.
  • Demonstrated ability to work effectively in a team environment, with excellent communication and problem-solving skills.


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