Restaurant Operations Manager

3 weeks ago


Chicago, Illinois, United States Compass Group USA Full time
Job Title: General Manager

We are seeking a highly skilled General Manager to lead our cafe operations and drive excellence in service and experience. As a key member of our team, you will be responsible for identifying, motivating, training, and developing your team members to deliver exceptional service.

Key Responsibilities:

  • Design and manage the overall cafe experience, ensuring a friendly and engaging atmosphere for our guests.
  • Set high standards for hospitality and service, driving innovation and creativity in our operations.
  • Upskill, train, and develop the management team to ensure they have the skills and knowledge needed to succeed.
  • Monitor and manage all financial and budget responsibilities, ensuring our standards are always met.
  • Create a culture of food and workplace safety, ensuring all cafe operations meet exceptional standards.
  • Oversee and contribute to the successful opening of new cafes, ensuring timely and efficient execution.

Requirements:

  • Bachelor's degree or equivalent professional experience.
  • Minimum 4 years of food service and multi-unit management experience.
  • Excellent communication skills, both written and verbal.
  • Proven track record of leadership with great culinary knowledge.
  • International hotel/marketing and events experience is a plus.

What We Offer:

  • Competitive salary and bonus structure.
  • Comprehensive benefits package, including medical, dental, vision, and life insurance.
  • Retirement plan and paid time off.
  • Associate shopping program and health and wellness programs.
  • Discount marketplace and identity theft protection.
  • Pet insurance and commuter benefits.
  • Employee assistance program and flexible spending accounts.

About Us:

Compass Group USA is a leading provider of dining and event catering services. We are committed to delivering exceptional service and experience to our clients and customers. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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