Restaurant Operations Manager
2 weeks ago
We are seeking a highly skilled and experienced Restaurant General Manager to lead our team and oversee all aspects of restaurant operations. As the General Manager, you will be responsible for ensuring the overall success and profitability of the restaurant while upholding our high standards of quality, service, and hospitality.
Key Responsibilities:- Leadership and Direction: Provide visionary leadership and direction to the restaurant team, fostering a positive and collaborative work environment that encourages creativity, innovation, and teamwork.
- Strategic Planning: Develop and implement strategic plans and initiatives to drive revenue growth, increase profitability, and enhance the overall guest experience.
- Operations Management: Oversee day-to-day operations, including staffing, scheduling, inventory management, and cost control, ensuring efficient and effective use of resources.
- Staff Development: Recruit, train, and mentor staff members, providing ongoing coaching and development opportunities to maximize their potential and performance.
- Guest Satisfaction: Monitor and evaluate guest feedback, reviews, and ratings, identifying areas for improvement and implementing corrective actions as needed to enhance guest satisfaction.
- Cleanliness and Safety: Maintain high standards of cleanliness, sanitation, and safety in compliance with health and safety regulations and company policies.
- Vendor Relationships: Build and maintain strong relationships with vendors, suppliers, and partners to ensure timely delivery of quality products and services.
- Marketing and Promotion: Develop and implement marketing and promotional strategies to attract new customers, increase brand awareness, and drive customer loyalty and retention.
- Financial Management: Manage financial operations, including budgeting, forecasting, and financial reporting, to achieve revenue and profit targets and optimize operational efficiency.
- Leadership Experience: Proven experience as a General Manager or similar leadership role in the restaurant industry, with a track record of success in driving business growth and achieving operational excellence.
- Leadership and Management Skills: Strong leadership and management skills, with the ability to inspire, motivate, and empower team members to deliver outstanding results.
- Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to build positive relationships with staff, customers, and stakeholders.
- Customer-Focused Mindset: Strategic thinker with a customer-focused mindset and a passion for hospitality and culinary excellence.
- Restaurant Operations Knowledge: Solid understanding of restaurant operations, including food and beverage service, financial management, and regulatory compliance.
- Problem-Solving and Decision-Making: Ability to work effectively under pressure in a fast-paced environment, making sound decisions and problem-solving with confidence.
- Education and Certifications: Bachelor's degree in Hospitality Management, Business Administration, or related field preferred. Proficiency in restaurant management software and Microsoft Office Suite.
- Competitive Salary: Competitive salary with performance-based incentives.
- Health and Wellness: Health, dental, and vision insurance options.
- Retirement Savings: Retirement savings plan with employer match.
- Time Off and Holidays: Paid time off and holidays.
- Professional Development: Opportunities for career advancement and professional development.
- Employee Perks: Employee meal discounts and other perks.
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