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Restaurant Operations Manager

2 months ago

Chicago, Illinois, United States Blackbird Restaurant Group Full time
Assistant General Manager Job Description

We are seeking a highly skilled and experienced Assistant General Manager to join our team at Blackbird Restaurant Group. As a key member of our management team, you will be responsible for providing exceptional guest experiences, leading our front-of-house operations, and driving business growth.

Key Responsibilities:

  • Maintain a high level of guest satisfaction through effective communication, problem-solving, and conflict resolution.
  • Lead and motivate our front-of-house team to deliver exceptional service and achieve sales targets.
  • Oversee daily operations, including scheduling, inventory management, and staff training.
  • Collaborate with our General Manager to develop and implement business strategies, marketing initiatives, and menu promotions.
  • Ensure compliance with company policies, procedures, and regulatory requirements.

Requirements:

  • 3-4 years of experience in a managerial role, preferably in the hospitality industry.
  • Proven track record of delivering exceptional guest experiences and driving business growth.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Ability to work effectively in a fast-paced environment, with a high level of attention to detail and organizational skills.
  • ServSafe certification and a valid food safety certification.

What We Offer:

  • A competitive salary and benefits package, including health insurance, dental insurance, vision insurance, and 401k.
  • A comprehensive training program, including on-the-job training and ongoing professional development opportunities.
  • A dynamic and supportive work environment, with opportunities for career growth and advancement.
  • A generous paid time off policy, including vacation days, sick leave, and holidays.

How to Apply:

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you