Restaurant Operations Manager
14 hours ago
Restaurant Operations Manager
**Job Summary**
The Restaurant Floor Manager assists the Restaurant Assistant General Manager (AGM) in the day-to-day operations of Eataly's full-service restaurants. This role oversees front-of-house restaurant staff, including servers, bartenders, food runners, hosts, bussers, and barbacks.
**Key Responsibilities**
* Supports the Restaurant AGM with hiring, assigning, training, evaluating, and terminating employees
* Ensures exceptional service standards are consistently met and that activities are carried out effectively
* Inspects dining room and storage areas to ensure compliance with health and safety regulations
* Estimates front-of-house food and beverage needs and supervises intake orders to ensure specifications
* Reviews financial information, such as sales, inventory, and costs, to monitor budget
* Meets with dining room and bar personnel to plan restaurant activities, special events, and share information
* Performs other duties as required or assigned
**Requirements**
* Solid understanding of steps of service
* Outstanding communication, leadership, and problem-solving skills
* Bachelor's Degree or Associate's Degree in Restaurant Management or Hospitality preferred
* Knowledge of Italian cuisine and beverage highly preferred
**Work Environment**
* Ability to lift up to 50 pounds
* Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending, and squatting
* Food Handlers License preferred
**Benefits and Perks**
* Medical, Dental, Vision Insurance, and Paid Parental Leave
* Paid Time Off, 401K with company match, Commuter Benefits, and Plum Benefits
* Free staff lunch daily and discounts at Eataly
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