Customer Service Representative

2 days ago


White Lake, Michigan, United States Randy Elder - State Farm Agent Full time
About Our Agency

Randy Elder - State Farm Agent is a dynamic and growing insurance and financial services agency dedicated to making a positive impact in the lives of others and bettering the community. Our team is comprised of results-oriented individuals who are serious about their development and committed to excellence and personal achievement.

Job Overview

We are seeking a highly motivated and customer-centric individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for forging strong connections with customers, offering ongoing support, and promoting suitable products and services to meet their needs.

Responsibilities
  • Customer Engagement: Forge strong connections with customers and offer ongoing support as needed.
  • Insurance Solutions: Utilize a personalized approach to guide customers through their insurance options, ensuring their needs are met.
  • Lead Generation: Generate leads, arrange appointments, assess customer requirements, and promote suitable products and services.
Benefits
  • Competitive Compensation: Enjoy a competitive salary complemented by monthly commission and bonus incentives.
  • Annual Profit Sharing: Participate in annual profit sharing based on office and personal results.
  • Paid Time Off: Enjoy generous paid time off, covering vacations and personal/sick days.
  • Flexible Scheduling: Optimize work/life balance with flexible scheduling.
  • Hiring Bonus: Eligible for a hiring bonus.
  • Health Insurance Stipend: Receive a health insurance stipend as needed.
  • Work-from-Home Options: Enjoy work-from-home options available after meeting monthly goals consistently.
  • Professional Growth: Abundant opportunities for professional growth and advancement within our agency.
Requirements
  • Passion for Customer Service: Passion for promoting products and services tailored to individual customer needs.
  • Exceptional Communication Skills: Exceptional communication skills across all channels - written, verbal, and attentive listening.
  • People-Centric Approach: A people-centric approach to problem-solving.
  • Attention to Detail: Keen attention to detail.
  • Proactive Mindset: Proactive mindset when addressing challenges.
  • Technical Skills: Willingness to learn various computer functions.
  • Team Player: Ability to thrive in a collaborative team environment.


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