Customer Service Representative
2 days ago
Randy Elder - State Farm Agent is a dynamic and growing insurance and financial services agency dedicated to making a positive impact in the lives of others and bettering the community. Our team is comprised of results-oriented individuals who are serious about their development and committed to excellence and personal achievement.
Job OverviewWe are seeking a highly motivated and customer-centric individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for forging strong connections with customers, offering ongoing support, and promoting suitable products and services to meet their needs.
Responsibilities- Customer Engagement: Forge strong connections with customers and offer ongoing support as needed.
- Insurance Solutions: Utilize a personalized approach to guide customers through their insurance options, ensuring their needs are met.
- Lead Generation: Generate leads, arrange appointments, assess customer requirements, and promote suitable products and services.
- Competitive Compensation: Enjoy a competitive salary complemented by monthly commission and bonus incentives.
- Annual Profit Sharing: Participate in annual profit sharing based on office and personal results.
- Paid Time Off: Enjoy generous paid time off, covering vacations and personal/sick days.
- Flexible Scheduling: Optimize work/life balance with flexible scheduling.
- Hiring Bonus: Eligible for a hiring bonus.
- Health Insurance Stipend: Receive a health insurance stipend as needed.
- Work-from-Home Options: Enjoy work-from-home options available after meeting monthly goals consistently.
- Professional Growth: Abundant opportunities for professional growth and advancement within our agency.
- Passion for Customer Service: Passion for promoting products and services tailored to individual customer needs.
- Exceptional Communication Skills: Exceptional communication skills across all channels - written, verbal, and attentive listening.
- People-Centric Approach: A people-centric approach to problem-solving.
- Attention to Detail: Keen attention to detail.
- Proactive Mindset: Proactive mindset when addressing challenges.
- Technical Skills: Willingness to learn various computer functions.
- Team Player: Ability to thrive in a collaborative team environment.
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