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Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Christian Mcclung - State Farm Agent. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their insurance and financial needs, and providing personalized solutions to meet those needs.
Responsibilities:
- Customer Relationship Building: Establish and maintain strong relationships with our customers, responding to their inquiries and concerns in a timely and professional manner.
- Needs Assessment: Identify customers' insurance and financial needs, and provide personalized solutions to meet those needs.
- Product Development: Develop and implement strategies to increase sales and revenue growth, while maintaining a high level of customer satisfaction.
- Team Collaboration: Work closely with our team to achieve sales and revenue goals, and provide support and guidance to colleagues as needed.
Requirements:
- Excellent Communication Skills: Possess excellent written and verbal communication skills, with the ability to effectively communicate with customers and colleagues.
- Customer Focus: Demonstrate a strong customer focus, with a commitment to providing exceptional customer service and building long-term relationships.
- Business Acumen: Possess a basic understanding of business principles and practices, with the ability to analyze data and make informed decisions.
- Technical Skills: Proficient in using computer software and systems, with the ability to learn new systems and technologies quickly.
What We Offer:
- Competitive Salary: A competitive salary and bonus structure, with opportunities for advancement and professional growth.
- Benefits Package: A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
- Opportunities for Advancement: Opportunities for advancement and professional growth, with a focus on developing the skills and knowledge needed to succeed in the insurance industry.
