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Waitstaff - Customer Service Expert

2 months ago

White Lake, Michigan, United States Suser Restaurant Group Full time

Job Summary:

Suser Restaurant Group is seeking a skilled Server/Waitstaff to join our team. As a key member of our front-of-house staff, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.

Key Responsibilities:

  • Greeting and Welcoming Guests: Greet and welcome guests in a friendly and professional manner, ensuring they feel valued and appreciated.
  • Food and Beverage Selection: Assist guests in selecting food and beverages, providing recommendations and answering questions about our menu offerings.
  • Order Transmission: Accurately transmit orders to the bar and kitchen, ensuring timely and efficient service.
  • Kitchen Communication: Keep kitchen staff informed about meal progression, ensuring seamless service and minimizing wait times.
  • Menu Presentation: Present menu options in a clear and concise manner, highlighting our chef's specialties and suggesting wine pairings.

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Knowledge of food and beverage service procedures
  • Ability to multitask and prioritize tasks

What We Offer:

Suser Restaurant Group offers a competitive salary and benefits package, as well as opportunities for career growth and development.