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Customer Service Representative

2 months ago


Fife Lake, Michigan, United States New Start Staffing Full time
Job Description

About Us:

New Start Staffing is a dynamic and supportive staffing agency seeking a dedicated Customer Service Representative to join our team. This is an in-office position that offers a chance to work in a fast-paced and customer-focused environment with a strong emphasis on delivering exceptional customer service.

What You'll Receive:

  • Competitive Pay: $16.28 to $18.00 per hour
  • Full-Time Employment: 8-hour shifts, including weekends
  • Shift Options: 12:30am-8:30am. MUST HAVE OPEN AVAILABILITY FOR WEEKENDS
  • Comprehensive Benefits: Eligibility for benefits through New Start Staffing for you and your family

Key Responsibilities:

  • Handle incoming calls efficiently and professionally
  • Provide accurate answers to inquiries
  • Resolve customer issues promptly and effectively

Qualifications:

  • Customer Service Excellence: Maintain a professional, courteous, and friendly demeanor towards customers and clients
  • Communication Skills: Ability to comprehend and apply common sense understanding to communication and standard operating procedures
  • Proficiency in:
    • Contact Centers
    • Customer Service
    • Sales
    • Telecommunications
    • Typing
    • Telemarketing
    • Customer Support
    • Administrative Assistance

New Start Staffing is committed to providing a positive and supportive work environment. If you're a motivated and customer-focused individual looking to take your career to the next level, we encourage you to apply for this exciting opportunity.

Key Skills:

  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Proficiency in customer service software and systems
  • Strong typing skills
  • Ability to work a variety of shifts, including weekends