Brokerage Operational Excellence Leader

6 days ago


Irvine, California, United States Jobot Full time
Join Our Team at Jobot

We are a fast-growing insurance brokerage that requires an experienced Operations Manager to oversee its operational aspects. As the ideal candidate, you will play a crucial role in optimizing efficiency, enhancing productivity, and ensuring seamless business operations across all departments.

Main Responsibilities
  1. Develop and implement operational strategies, policies, and procedures to streamline processes, enhance productivity, and improve customer service within the insurance brokerage.
  2. Manage day-to-day operations, including underwriting, claims processing, policy administration, and customer support.
  3. Establish performance metrics, KPIs, and SLAs to measure operational efficiency and effectiveness.
Requirements
  • Bachelor's degree in business administration, finance, or a related field. MBA or equivalent advanced degree is preferred.
  • At least 8 years of experience in operational management within the insurance industry, preferably as an insurance broker.
  • Proven track record of successfully managing complex operational functions, driving process improvements, and achieving operational targets.
  • Excellent communication and leadership skills.
Salary Range: $100,000 - $140,000 per year

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