Chief Operational Strategist
4 days ago
This is a senior leadership position within our organization, reporting directly to the executive team. As Chief Operational Strategist, you will play a pivotal role in driving operational excellence across all departments.
Key Responsibilities- Develop and implement operational strategies to optimize efficiency, enhance productivity, and improve customer service within the insurance brokerage.
- Oversee day-to-day operations, including underwriting, claims processing, policy administration, and customer support.
- Establish performance metrics, key performance indicators (KPIs), and service level agreements (SLAs) to measure operational efficiency and effectiveness.
- Regularly monitor and analyze data to identify areas for improvement and make data-driven decisions.
- Collaborate with cross-functional teams to design and implement process improvements and automation initiatives.
- Bachelor's degree in business administration, finance, or a related field.
- MBA or equivalent advanced degree is preferred.
- Extensive experience (8+ years) in operational management within the insurance industry, preferably as an insurance broker.
- Proven track record of successfully managing complex operational functions, driving process improvements, and achieving operational targets.
- In-depth knowledge of insurance brokerage operations, underwriting processes, claims management, and policy administration.
We are one of the fastest-growing brokers globally, with over 20 years of experience in the industry. We offer a dynamic work environment, competitive salary, and opportunities for professional growth and development.
Salary and BenefitsThe estimated annual salary for this position is $150,000-$175,000 per year, based on industry standards and location. In addition to the competitive salary, we offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.
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