Automotive Sales Representative

2 weeks ago

Far Rockaway, New York, United States Nielsen Mitsubishi Full time
Job Overview

We are seeking a highly motivated and customer-focused Automotive Sales Representative to join our team at Nielsen Mitsubishi. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth.

Key Responsibilities
  • Handle incoming and outgoing phone calls and emails to respond to customer inquiries and provide sales support
  • Manage customer contacts, follow-up, and lead generations to drive sales growth
  • Prospect follow-up calls, set appointments for sales, and gauge customer satisfaction to ensure a positive customer experience
  • Answer customer internet inquiries by both email and phone to provide timely and accurate responses
  • Schedule sales appointments and reschedule no-show customers to minimize lost sales opportunities
  • Contact customers based on current marketing incentives to promote sales and drive revenue growth
  • Follow up in manners that result in the customer visiting the dealership to increase sales and customer satisfaction
  • Exhibit ethical behavior, provide the highest degree of customer satisfaction, and be honest in all aspects of dealing with customers to build trust and loyalty
  • Interact with customers as well as with all dealership departments to ensure seamless communication and collaboration
Requirements
  • Ability to manage a high volume of inbound and outbound sales call volume, internet leads, and call lists to meet sales targets
  • Strong organizational skills, with the ability to effectively multi-task to prioritize tasks and meet deadlines
  • Must be reliable and dependable to ensure consistent performance and meet customer expectations
  • Outgoing personality, ability to influence customers to schedule appointments, and excellent communication skills to build strong relationships with clients
  • Extremely customer service-oriented to provide exceptional service and drive customer loyalty
  • Excellent written and oral skills to effectively communicate with customers and dealership departments
  • Experience in previous automotive dealerships to understand the industry and provide valuable insights
  • Basic knowledge of computers to navigate dealership systems and tools
What We Offer
  • FREE COLLEGE OPPORTUNITY Online or in-person with Strayer University to support employee development and growth
  • Excellent work environment to promote employee satisfaction and well-being
  • Employee discount plans on purchases and services to provide value and savings
  • We offer a competitive base salary plus commission to drive sales growth and revenue
  • Health, dental, and vision insurance to support employee health and well-being
  • Life insurance to provide financial security and peace of mind
  • 401k retirement account to support employee financial planning and security
  • Paid vacation and sick leave to promote work-life balance and employee satisfaction

Nielsen Mitsubishi is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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