Service Team Leader
2 weeks ago
Service Team Leader - Fast Casual
Job Group: Operations
Position Overview
The Service Team Leader - Fast Casual assumes a pivotal role in guiding team members to deliver prompt and efficient service to patrons. This position involves coordinating the delivery of snacks, beverages, and main course selections from Sodexo Live's Fast Casual offerings. The role encompasses various locations within the venue and includes managing financial transactions while upholding cleanliness and hygiene standards.
Key Responsibilities:
- Assist team members in delivering exceptional service to Fast Casual patrons
- Execute shift responsibilities in accordance with established protocols
- Adhere to uniform and appearance guidelines
- Engage in team dynamics and enhance customer relations
- Maintain comprehensive knowledge of menu offerings
- Facilitate effective communication with colleagues and management
- Address special guest inquiries and resolve issues
- Ensure adherence to industry regulations and operational standards
- Undertake additional tasks as assigned
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