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Customer Service Front End Leader
2 months ago
Exciting Opportunity with a New Store Launch
At Burlington, we celebrate the diverse elements that enhance our communities where we operate every day. If you aspire to advance your retail career within a supportive and inclusive environment, consider joining us as a Burlington Stores Full-Time Customer Service Leader or Full-Time Sales Floor Leader
In the role of Customer Service Front End Leader, you will play a vital role in the store leadership team, collaborating closely with Store Management in the domains of Merchandising, Customer Engagement, Operations, and Human Resources. This leadership role serves as a pathway to a management position within our growing organization. Are you a proactive individual with the capability to oversee store operations efficiently? If you are a recognized leader who values the importance of fostering strong teams and collaborations to achieve results, this could be the ideal opportunity for you.
Our Core Values at Burlington:
Achieve Results Mutual Trust & Respect Build Teams & CollaborateBenefits of Joining Burlington:
Opportunities for Advancement Competitive Compensation Flexible Scheduling Associate Discounts of 15-30% Comprehensive Medical, Dental, and Vision Plans Employee Support Programs Life and Disability Coverage Paid Time Off Paid Holidays 401(k) Retirement PlanKey Responsibilities:
Oversee all store operations and team members while acting as Manager on Duty Enhance sales performance through training, development, and coaching of team members Ensure safety for both customers and staff by following company protocols Foster a diverse workplace culture rooted in teamwork and collaboration Address issues and concerns, making informed decisions while supervising front-end operations to guarantee exceptional, friendly, and professional customer service at all times Uphold our Asset Protection strategies to minimize loss Assist in the recruitment, interviewing, and onboarding of new team members Engage in weekly workload planning discussions Promote Community Relations through company initiatives and partnerships Organize meal and break schedules and monitor adherence to work schedulesQualifications:
Minimum of 1 year of supervisory experience in an off-price, big box, or specialty retail environment Strong interpersonal skills coupled with a positive and engaging demeanor Availability to work a full-time schedule, including evenings, weekends, and holidays as needed Capability to lift and handle merchandise weighing 40 lbs. or more, as well as the ability to stand and walk for extended periodsAt Burlington, we are expanding our presence nationwide to offer you even more locations to enjoy our exceptional prices on the brands and styles you love. As we grow, you can also advance through various training and development opportunities.
Join our team. You will appreciate being here.
Enjoy a competitive salary, flexible hours, and an associate discount. Burlington's benefits package includes comprehensive medical, dental, and vision coverage, including life and disability insurance. Full-time associates may also qualify for up to 12 days of paid time off annually, up to 8 paid holidays, and a 401(k) plan. We are a rapidly expanding brand and provide numerous training and development opportunities for our associates to grow with us.
Our store teams work diligently and enjoy their time together. Burlington associates make a positive impact in the lives of customers, colleagues, and the communities where we operate every day.