Housekeeping Team Leader
2 weeks ago
Company: AccorHotel
Location: Not specified
Position SummaryThe Housekeeping Team Leader plays a crucial role in maintaining the cleanliness and overall presentation of guest accommodations and public areas. This position is responsible for supervising the housekeeping staff to ensure that all cleaning tasks are performed to the highest standards.
Key Responsibilities- Supervision: Oversee the daily operations of the housekeeping team, ensuring that all rooms and guest areas are cleaned and serviced according to company standards.
- Quality Control: Conduct regular inspections of guest rooms and public areas to ensure compliance with cleanliness and maintenance standards.
- Inventory Management: Ensure that housekeeping supplies and linens are adequately stocked and organized for the team.
- Guest Interaction: Address guest inquiries and requests promptly, ensuring a warm and welcoming atmosphere.
- Training: Assist in training new housekeeping staff and provide ongoing support to enhance team performance.
- Reporting: Communicate with management regarding any maintenance issues or discrepancies observed during inspections.
- Environmental Responsibility: Promote recycling and sustainable practices within the housekeeping department.
- Strong leadership and organizational skills.
- Ability to work collaboratively with a diverse team.
- Excellent communication skills.
- Attention to detail and a commitment to quality.
- Knowledge of cleaning equipment and chemicals.
- Familiarity with housekeeping management software.
- Effective use of communication devices.
All information will be kept confidential according to EEO guidelines.
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