Front Desk Associate Professional
4 weeks ago
Aston Carter is seeking a skilled Front Desk Associate to join our team. As a Front Desk Associate, you will play a vital role in ensuring a positive experience for patients visiting our facilities. You will be the friendly face that patients encounter as they arrive, guiding them through the check-in process and providing exceptional customer service.
About the Role
This position is responsible for greeting patients, assisting with the check-in process, and maintaining a smooth patient flow. You will work independently but also provide support to the front desk staff in the clinic. The ideal candidate will have excellent communication skills, both written and verbal, and be able to troubleshoot minor technical issues.
Responsibilities
- Greet patients with a smile and friendly attitude
- Assist patients in navigating the check-in process
- Guide patients through scanning their driver's license, insurance card, and other necessary documents
- Address any questions or concerns patients may have during check-in
Requirements
- High school diploma/GED
- Basic tech proficiency (troubleshooting a tablet and computers)
- Excellent communication skills
- Ability to stand for up to 8 hours
- Strong attention to detail and organizational skills
Benefits
- Competitive salary range of $18.00 - $18.75 per hour
- Comprehensive benefits package, including medical, dental, and vision insurance
- 401(k) retirement plan with pre-tax and Roth post-tax contributions available
- Life insurance and short- and long-term disability coverage
- Health spending account and transportation benefits
- Employee assistance program and time off/leave policies
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