Fitness Center Front Desk Associate

4 days ago


Portland, Oregon, United States Planet Fitness -Easy Mile Fitness Full time
Job Overview

The Front Desk Associate Part Time Overnight role is a fantastic opportunity to join the Planet Fitness - Easy Mile Fitness team as a customer-facing representative. This position requires providing exceptional service to members, prospective members, and guests while upholding the Judgement Free Zone environment. As an overnight front desk associate, you will be responsible for ensuring a superior member experience by handling inquiries, resolving concerns, and promoting our services.

The ideal candidate should possess excellent communication skills, a positive attitude, and a genuine motivation to help others. Additionally, they should be punctual, reliable, and dependable with basic computer proficiency. A background in customer service or sales would be advantageous, but not required. The salary for this position is estimated to be around $12-$15 per hour, depending on location and experience. If you are looking for a rewarding role that allows you to make a real difference in people's lives, apply now

About Us

Planet Fitness - Easy Mile Fitness is a rapidly growing fitness center chain dedicated to providing a welcoming and judgement-free environment for its members. With over 2,000 clubs across the United States, we pride ourselves on our supportive team culture and commitment to bettering the health and wellbeing of our community. By joining our team, you will become part of a dynamic and engaging organization that prioritizes employee satisfaction and growth. Our mission is to enhance people's lives by providing a high-quality fitness experience that consistently exceeds their expectations.

Responsibilities

As a Front Desk Associate, your primary duties will include:
  1. Greeting members/guests and assisting them with any questions or concerns.
  2. Helping to promote our Judgement Free Zone by connecting with members on the club floor.
  3. Resolving member concerns and escalating issues to management when necessary.
  4. Answering phones in a friendly manner and assisting callers with their inquiries.
  5. Performing membership-related functions such as sign-ups, cancellations, and transfers.
  6. Executing retail transactions with accuracy and driving sales goals.
Knowledge of CPR/AED certification and ability to work independently are also beneficial. We offer a range of benefits, including free Black Card Membership, 401(k) and Roth Retirement Savings Plan, employee perks, and discounts.

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