Front Desk Supervisor Lead

1 day ago


Portland, Oregon, United States Hotel Grand Stark Full time
Front Desk Supervisor at Hotel Grand Stark.

This position offers a unique opportunity to join a dynamic hospitality team in a luxurious hotel setting. As a Front Desk Supervisor, you will be responsible for overseeing the Front Desk, Valet, Housekeeping, Property Maintenance, and overnight agents. You will work closely with the Hotel Manager to ensure seamless service delivery and maintain a high level of customer satisfaction.

The successful candidate will have a strong background in hospitality, excellent communication skills, and the ability to work well under pressure. You will be expected to create a warm and welcoming atmosphere, supervise food and beverage outlets, and ensure that service standards are consistently met. You will also be responsible for handling guest concerns, balancing operational, administrative, and colleague needs, and assisting with the execution of on-site events.

This role requires a minimum of one-year supervisory experience in a luxury hotel setting, along with the ability to carry up to 30lbs and stand for long periods of time. We offer a competitive compensation package including medical, dental, vision, and life insurance, 401(k) retirement plan, paid time off, holiday pay, and sick pay. The estimated salary for this position is $45,000 - $60,000 per year, depending on experience.

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