Front Desk Associate

3 days ago


Portland, Oregon, United States Staypineapple Full time

Welcome to Staypineapple, a brand of upscale boutique hotels dedicated to redefining hospitality and inspiring extraordinary experiences for our guests. As we continue to grow, we're seeking a friendly and outgoing Front Desk Associate to join our team.

Job Overview

As a key member of our front desk team, you'll be responsible for ensuring seamless check-ins and check-outs, handling guest requests, and providing exceptional customer service from arrival to departure. Your warm smile and welcoming demeanor will make our guests feel at home.

Responsibilities:

  • Process guest arrivals and departures with efficiency and accuracy
  • Manage room assignments, reservations, and other guest requests
  • Provide personalized assistance and support to ensure an unforgettable stay
  • Work collaboratively with hotel staff to address guest needs and concerns

Requirements:

  1. High school diploma or equivalent required
  2. Three to six months of related experience preferred
  3. Familiarity with Microsoft Windows and Office
  4. Excellent communication and interpersonal skills
  5. Able to work in a fast-paced environment and adapt to changing situations

About Us

At Staypineapple, we're committed to delivering unparalleled hospitality and creating lifelong memories for our guests. Our hotel offers excellent pay and benefits, including flexible PTO, medical insurance, 401(k), life insurance, pet insurance, and more. Plus, enjoy hotel discounts, food and beverage perks, learning opportunities, special events, and celebrations.

Compensation Package:

$19.06 per hour, plus comprehensive benefits and perks.



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