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Office Reception Coordinator

2 months ago

Bronx, New York, United States YAI Full time
Position Overview:

YAI is seeking a dedicated Receptionist to manage front desk operations. This role is essential for ensuring a welcoming environment for visitors and maintaining efficient office functions. The ideal candidate will possess strong communication skills, a positive demeanor, and a commitment to excellence in service.

About YAI:

YAI is a collective of organizations providing a wide array of services to individuals with intellectual and developmental disabilities. Our mission is to empower these individuals to achieve their personal goals and lead fulfilling lives.

We believe in the fundamental right of every person to live, love, work, and learn, and we strive to support this vision through our dedicated team of professionals.

Key Responsibilities:

  • Welcome and assist visitors upon arrival, directing them to the appropriate personnel or office.
  • Ensure office security by adhering to safety protocols and managing access at the reception area.
  • Handle incoming calls promptly and route them to the correct department.
  • Provide accurate information to visitors and callers in person and through electronic communication.
  • Organize and maintain both digital and physical filing systems for office management.
  • Process and distribute daily mail and deliveries efficiently.
  • Monitor and manage office supply inventory.
  • Support fundraising initiatives by preparing materials as needed.
  • Perform additional clerical tasks, including fax management, photocopying, and correspondence preparation.
Qualifications:

  • High School diploma or equivalent required; certification in Office Management is advantageous.
  • Proficient in Microsoft Office Suite.
  • Previous experience in a receptionist or front office role is preferred.
  • Strong customer service abilities and a professional phone etiquette.
Desired Skills:

  • Excellent interpersonal and communication skills.
  • Initiative and resourcefulness in problem-solving.
  • Adaptability and flexibility in a dynamic work environment.
  • Strong multitasking and time management capabilities.
YAI is committed to equal employment opportunities for all applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

We value diversity and strive to create an inclusive workplace for all.