Receptionist - Front Office Coordinator
2 months ago
About the Position:
YAI is seeking a highly skilled and organized Receptionist to join our team. As a Receptionist, you will be the first point of contact for visitors and will be responsible for managing the front office operations.
Key Responsibilities:
- Greet visitors and direct them to the appropriate party and office
- Maintain office security by following safety procedures and controlling access via the reception desk
- Answer phone calls in a timely manner and direct calls to the correct office
- Provide basic and accurate information in-person and via email
- Create and manage digital and hard copy filing systems for the Office Manager and Vocational Supervisor(s)
- Receive, sort, and distribute daily mail and deliveries
- Keep inventory of office supply stock
- Assist with collating items for fundraising events
- Perform other clerical receptionist duties such as receiving and distributing faxes, ensuring copiers are stocked daily, photocopying, and typing correspondence as needed
Requirements:
- High School degree (or equivalent) required; additional certification in Office Management is a plus
- Proficiency in Microsoft Office Suite
- Proven work experience as a Receptionist, Front Office Representative, or similar role
- Customer service skills and professional phone manner
Additional Knowledge, Skills, and Abilities:
- Exceptional interpersonal, problem-solving, and communication skills
- Willingness to take initiative
- Highly flexible personality type
- Ability to be resourceful and proactive when issues arise
- Multitasking and time-management skills, with the ability to prioritize tasks
YAI is an Equal Opportunity Employer:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran.
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