Intake Coordinator

1 day ago


Bronx, New York, United States Catholic Guardian Services Full time
About the Role

Catholic Guardian Services is seeking a highly skilled and compassionate Intake Coordinator to join our team. As a key member of our Family Support Services department, you will play a vital role in ensuring the smooth intake process for our clients.

Key Responsibilities
  • Coordinate referrals in accordance with established procedures
  • Collect patient demographic and insurance information in a timely and customer-oriented manner
  • Respond to internal and external email inquiries in a professional and courteous tone
  • Collect service eligibility forms and other documentation as required
  • Collaborate with clinical and support staff to ensure intake applications are processed efficiently
  • Manage relationships with referral sources in collaboration with the Administrative Director
  • Provide exceptional customer service to all consumers, maintaining a welcoming reception area
  • Answer phone inquiries, take messages, and assist with filing, copying, and faxing as needed
  • Complete data entry to support administrative tasks
  • Assist with new patient registration, patient check-in, and check-out in myEvolv
  • Perform other job-related tasks and duties as assigned
Requirements
  • High school diploma or equivalent; Bachelor's degree preferred
  • Strong computer skills, including Microsoft Office products and the ability to learn other applications
  • Excellent communication and interpersonal skills, with the ability to interact with consumers and clinic personnel in a pleasant and professional manner
  • Proficiency in Spanish required
  • Full-time position, Monday to Friday, 12:00 PM to 8:00 PM
About Us

Catholic Guardian Services is a faith-based organization dedicated to serving those in need. We provide help, create hope, and preserve dignity through supportive interventions, shelter, care, treatment, rehabilitation, counseling, training, and connection to high-quality allied services. We are an Equal Opportunity Employer and welcome applicants from diverse backgrounds.


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