Bilingual Office Coordinator

2 weeks ago


Bronx, New York, United States Hanger Full time
Job Summary

We are seeking a highly organized and detail-oriented Bilingual Office Administrator II to join our team at Hanger, Inc. As a key member of our front office team, you will provide exceptional administrative support to patients, fellow employees, and referral sources.

Key Responsibilities
  • Coordinate and administer front office activities, ensuring seamless patient care and efficient office operations.
  • Provide bilingual support to patients and staff, communicating effectively in both English and Spanish.
  • Schedule appointments, validate insurance and payment authorization, and process claims and payments.
  • Manage incoming phone calls, respond to inquiries, and provide financial counseling to patients.
  • Maintain accurate and complete patient records, scanning and filing documents as needed.
  • Collaborate with clinicians, patients, and staff to ensure excellent customer service and patient satisfaction.
Requirements
  • High school diploma or equivalent required; associate's degree or higher preferred.
  • Less than 1 year of customer service, administration, or related experience; bilingual fluency in Spanish and English required.
  • Ability to type 40 correct words per minute and work effectively in a fast-paced environment.
  • Working knowledge of EMR/electronic health/medical record systems, HIPAA, and medical insurance regulations.
What We Offer
  • Competitive compensation package, including benefits and paid time off.
  • Opportunities for professional growth and development in a dynamic and supportive team environment.
  • Flexible work schedules and part-time opportunities available.
About Hanger

Hanger, Inc. is a leading provider of orthotic and prosthetic services and products, committed to empowering human potential. We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) savings and retirement plan.

We are an equal opportunity employer, dedicated to creating a diverse and inclusive work environment. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity to join our team.



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