Administrative Support Specialist

2 weeks ago


Fayetteville, North Carolina, United States Residential heating and air Full time

Join our team at Residential Heating and Air as an Administrative Support Specialist. We are a leading provider of heating and air conditioning solutions, committed to delivering outstanding service to our clients. In this role, you will be essential in assisting our team by managing technician schedules, handling phone communications, and performing various office duties, as we work collaboratively.

We are in search of a meticulous individual with excellent organizational abilities and a dedication to customer satisfaction. This position offers a competitive hourly wage ranging from $11 to $15 and presents opportunities for professional development within a supportive work environment.

Key Responsibilities:
  • Provide exceptional customer service through phone and text interactions.
  • Coordinate appointments and manage the calendar for HVAC technicians to optimize their schedules.
  • Maintain and organize customer records and documentation.
  • Support general administrative functions, including data entry, filing, and inventory management of office supplies.
  • Handle customer service inquiries and assist with data input tasks.
  • Assist with the receipt and organization of parts and equipment deliveries.
Qualifications:

To be considered for the Administrative Support Specialist position, candidates should possess:

  • A collaborative team-oriented attitude.
  • Strong organizational and multitasking capabilities.
  • Exceptional attention to detail.
  • Dependability, honesty, and a friendly demeanor.
  • Proficient computer skills.
  • Effective verbal and written communication skills.
  • The ability to work independently and prioritize responsibilities.
About Us:

Residential Heating and Air is a locally owned business that prides itself on delivering excellent customer service and high-quality workmanship. With a positive company culture, we strive to create a workplace where employees feel valued and motivated. If you are interested in a long-term career with us, we encourage you to explore our available positions.



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