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Office Support Specialist

2 months ago

Fayetteville, North Carolina, United States MasTec Inc Full time

Overview:
MasTec Utility Services


provides essential infrastructure construction and engineering solutions for power delivery, gas, and water clients, focusing on both overhead and underground electric distribution for power delivery systems, gas distribution construction for gas systems, and comprehensive solutions for various water, sewer, and civil infrastructure projects.

With decades of experience, unmatched industry expertise, and a strong commitment to core values, MUS delivers safe, innovative, and environmentally responsible services that offer exceptional value to clients.

MasTec Utility Services operates with a purpose-driven approach. Our core values shape our strategy, performance, and culture. We are dedicated to fostering an environment where team members can make a difference, develop, and succeed.

A place where they find significance and purpose in performing the vital work of ensuring communities have the essential energy, light, and communications to thrive.

Our culture is inclusive and welcoming. Our teams are equipped with extensive training, tools, and opportunities to pursue their curiosity and ambitions. Everyone has an equal opportunity to progress. Everyone is supported, respected, and encouraged to excel. We are consistently seeking talented and committed individuals to become part of our organization and enjoy their work.
MasTec Utility Services is a proud subsidiary of MasTec (

NYSE:
MTZ), a Fortune 500 Company recognized by Energy News-Record as one of the leading contractors in the nation. MUS is part of the MasTec Power Delivery segment. We are certified as a minority-controlled entity by the National Minority Suppliers Development Council (NMSDC). Our rich diversity of people and ideas strengthens us as a more innovative organization.
Job Summary
The

Office Support Specialist

will deliver administrative and general office assistance to the site and regional operations. The Office Support Specialist directly influences business operations by providing efficient and effective support directly to the field.

The Office Support Specialist will serve as the primary point of contact for site personnel, Operations Managers, and Regional Support Managers.


Responsibilities:
Establish and maintain an organized filing system, ensuring documentation/information is current and easily retrievable.

Assist with vendor relations, including but not limited to, processing invoices, setting up new vendors, and resolving any vendor-related issues.

Manage incoming calls, emails, and company-related correspondence daily, including customer inquiries and complaints, directing inquiries/requests to the appropriate individual/department for response, following up, and providing any necessary coordination to ensure timely and efficient responses.

Assist customers with immediate needs and support employees with tasks related to customer requests.

Track documentation, process new work/projects, update the status of work/projects, complete CUs, generate invoices for all jobs, and maintain a detailed record of start and end dates in a separate log.

Organize and coordinate staff and other meetings, including preparing materials related to agenda items, following up with staff members regarding the status of action items, etc.

Respond promptly to requests from Resource Management and Field Operations.

Keep site bulletin boards updated and neatly organized with company newsletters, safety information, daily scorecards, federal posters, workers' compensation information, etc.

Attend crew meetings as needed to collect documents, communicate information, and respond to inquiries.
Maintain a safe work environment by adhering to and promoting safe practices.
Prepare and submit expense reports weekly in accordance with company policy, including for traveling technicians and new hires.
Receive payroll timesheets and input them promptly to ensure employees are paid on time.
Assist/provide backup support to other office support staff as required.
Coordinate special projects as assigned.
Assist and support field management on projects and daily business needs.

Qualifications:
Minimum
High school diploma or equivalent.
1 year of clerical or administrative experience related to work orders and invoice processing.
Must have experience with Microsoft Office.
Preferred
Associate degree in business management or a related field, including computer and accounting courses.
Experience in a construction or project environment.
Physical Demands and Work Environment
This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, and scanners.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

This position is primarily sedentary, with some filing or lifting required. Must be able to bend, lift, and carry up to

50 pounds.


Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job.

The Company reserves the right to revise or change the job duties as the need arises. Management reserves the right to change the description,

duties, or work schedules to accommodate individuals with disabilities.

Benefits:
Benefits available include Medical, Dental, Vision, Disability and Life insurance, a 401k

plan, and Employee Stock Purchase plan. MasTec is a publicly traded company MTZ (NYSE).

Equal Employment Opportunity:
The Company's policy is not to unlawfully discriminate against any applicant or employee


based on race, color, national origin, ethnicity, sex, gender, sexual orientation, religion, marital status, age, disability, genetic information, veteran status, or any other basis protected by applicable law and EEOC regulations.

The Company also prohibits harassment of applicants or employees based on any of these protected categories.