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Sales and Service Director

2 months ago

Troy, Michigan, United States Old Dominion Freight Full time

Job Summary:

Old Dominion Freight Line is seeking a highly skilled Sales and Service Manager to lead our team in providing exceptional service to our customers. As a key member of our operations team, you will be responsible for managing daily operations, ensuring maximum service center efficiency, and driving sales growth.

Key Responsibilities:

  • Staffing to meet volume of work and make sales calls to manage sales team
  • Provide direct leadership to all location staff and manage daily operations
  • Focus on load plans from origin terminals, monitoring cause and effect, and conduct Safety and Claims meetings with all staff
  • Work continually to develop and improve service center staff and communicate goals, issues, and company news
  • Monitor results of each direct report and provide feedback and coaching as needed
  • Ensure a safe work environment and track and verify service center maintenance

Requirements:

  • High school diploma or equivalent required
  • Minimum of 2 years Dock Supervisor, Driver Supervisor, or S/C Operational experience required; 5+ years experience preferred
  • A working knowledge of AS/400, Windows, and internal systems such as the Dock Yard Management System and the BLU computer systems

Benefits:

  • Health, Dental & Vision Benefits
  • Short Term & Long Term Disability
  • Flex Spending Accounts
  • 401(k) Retirement Plan
  • Wellness Program
  • Credit Union access, Vacation & Holiday

Equal Opportunity Employer:

Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).