Sales Director, Southeast Region

4 weeks ago

Troy, Michigan, United States KellyOCG Full time

Job Summary:

The Sales Manager is responsible for overseeing the entire sales management system within the Southeast region of the Utility Services - Municipal Services business.

This role involves developing and implementing regional sales strategies, managing a team of sales professionals, and ensuring that sales activities meet or exceed company objectives.

The Sales Manager conducts regular sales meetings, reviews sales performance data, and collaborates with other departments to drive continuous improvement initiatives.

Key responsibilities include managing sales documentation, ensuring compliance with industry standards and regulations, and reporting on sales performance to senior leadership.

Strong leadership and management skills, extensive knowledge of sales management systems, and the ability to effectively communicate with stakeholders at all levels are essential for this role.

Responsibilities:

  • Develop and implement strategic sales plans to achieve company goals and objectives
  • Analyze market trends and customer needs to identify new sales opportunities
  • Set sales targets and monitor team performance to ensure targets are met
  • Create and maintain sales budget and forecast reports

Customer Relationship Management:

  • Build and maintain strong relationships with key customers and partners
  • Monitor customer satisfaction and address any issues or concerns in a timely manner
  • Identify and develop new business opportunities with existing and potential customers
  • Collaborate with marketing and customer service teams to enhance the overall customer experience

Sales Analysis and Reporting:

  • Track and analyze sales data to identify trends and opportunities for improvement
  • Prepare and present sales reports and forecasts to senior management
  • Monitor competitor activity and market trends to adjust sales strategies as needed
  • Utilize CRM software to manage and track customer interactions and sales activities

Product Knowledge and Training:

  • Stay up-to-date with industry developments and market trends
  • Thoroughly understand company products and services to effectively communicate their value to customers
  • Train team members on new products and sales techniques to improve their knowledge and skills
  • Participate in product development and provide feedback from the sales team perspective

Team Management:

  • Lead and manage a team, providing guidance, feedback, and support
  • Set goals and KPIs for team members and monitor performance
  • Foster a positive and collaborative work environment
  • Develop and implement training programs to keep team members updated on trends and strategies

Qualifications:

  • Bachelor's degree in Business, Engineering, or related field
  • At least 5 years of experience, with at least 2 years of experience as a people manager or equivalent work experience
  • Strong technical skills with proficiency in sales tools and software
  • Experience in developing and implementing sales strategies and plans
  • Excellent written and verbal communication skills

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