Customer Service Director
3 weeks ago
Customer Service Leader Role at Hannaford
As a Customer Service Leader at Hannaford, you will be responsible for delivering exceptional customer service experiences. This involves overseeing the Front End department, ensuring that customers receive fast, easy, flexible, and friendly service. You will also assist the Customer Service Manager and Assistant Customer Service Manager in maintaining standards according to the Front End Standard Practice Manual.
Key responsibilities include:
- Providing guidance and support to the Front End team to achieve customer service standards
- Assisting in the development and implementation of strategies to maximize sales through excellent customer service
- Ensuring accurate and timely completion of store office functions using accounting packets
Hannaford is committed to providing a positive and inclusive work environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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