Customer Service Director

3 weeks ago


Troy, Michigan, United States Hannaford Full time

Customer Service Leader Role at Hannaford

As a Customer Service Leader at Hannaford, you will be responsible for delivering exceptional customer service experiences. This involves overseeing the Front End department, ensuring that customers receive fast, easy, flexible, and friendly service. You will also assist the Customer Service Manager and Assistant Customer Service Manager in maintaining standards according to the Front End Standard Practice Manual.

Key responsibilities include:

  • Providing guidance and support to the Front End team to achieve customer service standards
  • Assisting in the development and implementation of strategies to maximize sales through excellent customer service
  • Ensuring accurate and timely completion of store office functions using accounting packets

Hannaford is committed to providing a positive and inclusive work environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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